FAQ’s
Q1. Can I place a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are also acceptable. Please contact our sales for a stock list.
Q2. What about the lead time?
A: A sample order requires 1-3 days; mass production time 1-7 days, depending on the order quantity & styles.
Q3. Do you have any MOQ for custom order?
A: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by Fedex, DHL, UPS or TNT. It usually takes 7-15 days to arrive.
A2:-15-30 days by sea ship to local port.Shipping fee depends on the weight and shipping method
A2:-15-30 days by sea ship to local port.Shipping fee depends on the weight and shipping method
Q5: How to deal with the faulty?
A: Firstly, our products are made with strict quality control to ensure that each piece you receive is golden piece.
Secondly, for any defective product, we will offer you credit, replacement or refund
A: Firstly, our products are made with strict quality control to ensure that each piece you receive is golden piece.
Secondly, for any defective product, we will offer you credit, replacement or refund
